PEGA is a low-code platform designed to help businesses automate workflows, improve customer engagement, and simplify application development. Its main objective is to increase operational efficiency through intelligent process management and faster decision-making. Key features include case management, robotic automation, real-time analytics, and cloud support. Professionals looking to strengthen automation and business process skills often explore Pega Training in Chennai (https://www.fita.in/pega-training-in-chennai/) through FITA Academy (https://www.fita.in/) to understand practical implementation and industry use cases.